Questions, answered

We're a women's telehealth platform connecting you with licensed local doctors for remote consultations and authentic medication prescriptions, all designed around how women's bodies work.

Our doctors are locally licensed and understand the unique needs of women.

All medications are prescribed by licensed doctors based on your individual health profile. Your doctor monitors your progress to make sure your treatment stays safe and effective.

Zoey is a brand under Noah Health Pte. Ltd., part of the Ordinary Folk group of healthcare brands.

Start with a short online assessment, then speak to a doctor by text or video. If they prescribe treatment, we deliver it to your door.

No. Zoey is 100% online: no clinic visits and no pharmacy lines.

Once your treatment is approved, your medication is typically delivered within 4 hours. You choose a time that suits you and get a tracking link once it's on the way.

Yes. You can choose self pick-up from our office in Balestier.

Yes. Every order ships in plain, unbranded packaging with no product names on the outside, so your privacy is protected from click to delivery.

Yes. Your privacy and security are our top priority. Zoey uses strict data protection measures to keep your personal and medical information safe at all times.

When taken correctly, they are over 99% effective at preventing pregnancy.

Common side effects include nausea, breast tenderness and mood changes, but these often subside after a few months.

Take the missed pill as soon as you remember. If you miss more than one, check your pill pack's instructions or speak to a doctor.

No. Barrier methods like condoms are needed for protection against sexually transmitted infections.

The emergency contraceptives we carry work for up to 5 days after unprotected sex, but for the best results take them within 24 hours.

No. It is designed to prevent pregnancy and will not work if you are already pregnant.

There is no strict limit, but it isn't recommended as a regular form of contraception. If you need it several times a year, a daily birth control pill may suit you better.

Adults 18 and over with a BMI of 27.5 or above, or 23 and above with certain health risks. A doctor needs to confirm you're suitable.

Both are GLP-1 medications that mimic a natural hormone to regulate appetite and food intake. One targets a single hormone pathway (GLP-1) and could help you lose up to 20% of your body weight; the other targets two (GLP-1 and GIP) and could help you lose up to 22%. Results vary and depend on sticking to your plan and making lifestyle changes alongside it.

Common side effects include nausea, diarrhoea, constipation, vomiting, injection site reactions and low blood sugar. More serious side effects may occur and should be discussed with your doctor.

A full product refund within 30 days if you're not satisfied. In most cases, simply contact us and return any unused medication. If the return is because the medication isn't suitable, a follow-up doctor's consultation may be needed before we process your refund.

Specific guidance for a health condition or wellness goal, such as weight loss, trying to conceive, pregnancy, sleep issues, or managing diabetes, high blood pressure, high cholesterol or gout. Or simply to understand your eating habits better.

It depends on your goals and current health. We usually recommend a 45-minute first session, then a 20-minute session 4 to 6 weeks later to check in on your progress.